Toolfix Privacy Policy

Toolfix Joinery & Construction Supplies Ltd have a long-standing commitment to safeguard the privacy of information entrusted to us. The Privacy Policies below describe the information collected by Toolfix Joinery & Construction Supplies Ltd, how that information may be used, with whom it may be shared, and your choices about such uses and disclosures.

To navigate to a specific privacy policy, click on one of the links below:

Privacy Policy

Online Privacy Notice

Job Applicant Privacy Notice

Toolfix Joinery & Construction Supplies Ltd Privacy Policy

Toolfix Joinery & Construction Supplies Ltd (hereafter referred to as “the Company”) take your privacy seriously and are fully committed to handling the information we collect from you in a secure and responsible manner that adheres to the guidelines published in the United Data Protection Act 1998 and the General Data Protection Regulation (EU) 2016/679.

Please read this privacy policy, which explains how we use your personal information, in particular:

• What information we collect
• How the information is used and what consents are required
• With whom the information may be shared
• The choices you have regarding your information
• Any questions relating to this privacy policy should be sent to: data@toolfixservices.com

We Collect Information in a Number of Ways

Completing an Account Form

When an account is opened with the Company, we will collect the data that is necessary to honour our Terms and Conditions, which includes general company details, address(es) and delivery address(es) bank details, and contact details of the people with whom the Company need to communicate with in order to do business (for example, accounts, purchasing contacts etc).

Via Email or a Contact Form on Our Website(s)

The Company use any information submitted to assist you in answering any questions or queries that you may have submitted or provide you with further information about the products / services we offer.

Social Media

If you have linked with the Company on any of our social media accounts, we may receive information including your name, profile picture, age range, language, email address and friend list.

Exhibitions

During exhibitions or trade shows, the Company collects information from visitors to the stand. The information provided will be used to assist you in answering any questions or queries you may have or provide you with further information about the products / services offered by the Company.

Third Parties

Some information we acquire may be collected by third party providers on our behalf in compliance with this Privacy Policy, for example GDPR compliant data list providers.

Online Tracking

The Company track your movements on our websites to analyse trends and interest in our products and services, administer the sites and gather information in order to improve how they work. The information we gather in this way is anonymous and is not linked to personal information from which you can be identified. For more information, please read our Online Privacy Notice

How We Use Your Information

To Provide and Maintain a Service

Using the information we collect, we are able to deliver the products and services to you and honour our Terms and Conditions contract with you. For example, we need to use your information to fulfil orders that are placed.

To Communicate With You

We use your information when needed to send you service notifications and respond to you when you contact us either directly or through a third party service provider.

We may also contact you to promote new products, services or offers we think you’ll find valuable if you give us consent or where allowed based upon legitimate interests. You don’t need to provide consent as a condition to purchase our goods or services. We may contact you via:

• Email
• Post
• Telephone calls

Who Has Access to Your Data?

Individuals That the Company Employ

Your information may be shared internally for the purposes of honouring the Terms and Conditions contract with you or for the purposes or contacting you.

Third Parties

Third party companies that the Company use to process information on our behalf based on our instructions and in compliance with this Privacy Policy. For example we share your delivery address details with our freight forwarders in order to complete an order. We also share data with email service providers in order to contact you. Information on the third parties we use can be obtained by sending an email to data@toolfixservices.com or a written request to:

Data Controller
Toolfix Joinery & Construction Supplies Ltd
Pentagon House,
Newark Road,
Peterborough,
PE1 5UA

Law Enforcement Agencies or Government Agencies

We only share information if we believe that disclosure is reasonably necessary to comply with a law, regulation or legal request; to protect the safety, rights, or property of the public, any person, or the Company; or to detect, prevent, or otherwise address fraud, security or technical issues.

Subsidiaries

Your information may be shared between our wholly owned subsidiaries and affiliates for the purposes of honouring the Terms and Conditions contract with you or for the purposes or contacting you.

If we were to engage in a merger, acquisition, bankruptcy, dissolution, reorganisation, or similar transaction or proceeding that involves the transfer of the information described in this Policy, we would share your information with a party involved in such a process (for example, a potential purchaser).

How Does the Company Protect Data?

The Company takes the security of your data seriously. We have internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed and is not accessed except by our employees or third parties in the purposes of honouring the Terms and Conditions.

How Long We Keep Your Information

The Company retains personal data only for as long as necessary for purposes of honouring the Terms and Conditions and thereafter for a variety of legitimate legal or business purposes. This is also the case for anyone that we share your information with and who carries out services on our behalf. These might include retention periods:

• mandated by law, contract or similar obligations applicable to our business operations;
• for preserving, resolving, defending or enforcing our legal/contractual rights; or
• needed to maintain adequate and accurate business and financial records.

Your Rights

As a data subject, you have a number or rights. You can:

• access and obtain a copy of your data on request;
• require the Company to change incorrect or incomplete data;
• require the Company to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing;
• object to the processing of your data where the Company is relying on its legitimate interests as a legal ground for processing.

If you would like to exercise any of these rights you can contact us via email at data@toolfixservices.com or a written request to:

Data Controller
Toolfix Joinery & Construction Supplies Ltd
Pentagon House,
Newark Road,
Peterborough,
PE1 5UA

If you believe that the Company has not complied with your data protection rights you can complain to the Information Commissioner.

How We Make Changes to This Policy

The Company may change this policy from time to time which will be updated on this page. If the changes are significant, we may provide a more prominent notice or get your consent, as required by law.

Contact Us

If you have any questions regarding this Privacy Policy or would like to update your preferences or the data that we hold please email data@toolfixservices.com or send a written request to:

Data Controller
Toolfix Joinery & Construction Supplies Ltd
Pentagon House,
Newark Road,
Peterborough,
PE1 5UA

Online Privacy Notice

The Website

This privacy policy is for this website (www.toolfixservices.com) and served by Toolfix Joinery & Construction Supplies Ltd (hereafter referred to as “the Company”) and governs the privacy of those who choose to use it. The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy. By using this site, you confirm that you accept these terms of use and that you agree to comply with them.

Use of Cookies

This website uses cookies to improve the users experience while visiting the website. Cookies are small files saved to the user’s computer hard drive that track, save and store information about the user’s interactions and usage of the website.

The following cookies are utilised by this site:

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computer hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors. You will need to ensure that you are running an up to date browser.

For Internet Explorer, go to Tools > Internet Options > General > Delete… and follow the instructions.

For Firefox click Tools > Options > Privacy > History > Clear your recent history… and follow the instructions.

For Chrome click Settings > Advanced Settings > Privacy > Clear browsing data… and follow the instructions.

For Microsoft Edge go to More… > Settings > View advanced settings > Privacy and services > Cookies… and follow the instructions.

For Safari go to Preferences > Privacy… and follow the instructions.

Contact and Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely as detailed in the Company’s Privacy Policy. Every effort has been made to ensure a safe and secure form to email submission process, but the website owner advises users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted.

This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note that they click on external links at their own risk and that this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. Neither this website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website uses social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://ow.ly/5dNw30k370D).

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published, many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Changes to These Terms

We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we make.

Changes to Our Site

We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.

We do not guarantee that our site, or any content on it, will be free from errors or omissions.

Accessing Our Site

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our site.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Subject and without prejudice to the above, we grant a revocable licence to you to use the Service.

Limitation of Our Liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

• use of, or inability to use, our site; or
• use of or reliance on any content displayed on our site.

[If you are a business user,] please note that in particular, we will not be liable for:

• loss of profits, sales, business, or revenue;
• business interruption;
• loss of anticipated savings;
• loss of business opportunity, goodwill or reputation; or
• any indirect or consequential loss or damage.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Viruses

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Linking to Our Site

You may link to our site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. We reserve the right to withdraw linking permission without notice.

Third Party Links and Resources in Our Site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.

Job Applicant Privacy Notice

As part of any recruitment process, Toolfix Joinery & Construction Supplies Ltd (hereafter referred to as “the Company”) collects and processes personal data relating to job applicants. The Company is committed to being transparent about how we collect and use that data and how we meet our obligations under the General Data Protection Regulations and other similar compliance requirements.

What Information Does The Company Collect?

The Company collects a range of information about you. This includes your:-

• Name;
• Address;
• Contact details (including email address and telephone number);
• Qualifications, skills, experience;
• Employment history;
• Current level of remuneration, including benefit entitlements;
• Whether or not you have a disability or other special circumstances for which the Company needs to make reasonable adjustments during the recruitment process;
• Entitlement to work in the UK.

The Company may collect this information in a variety of ways, from:-

• Application forms or c.v.’s;
• Passport or other identity documents;
• Interviews or other forms of assessment (online tests etc.).
• The Company may also collect personal data about you from third parties, such as:-
• References supplied by former employers;
• Employment background check providers;
• Criminal records checks

The Company will seek information from third parties only once a job offer to you has been made and will inform you that it is doing so.

Data Storage

Data will be stored in a range of different places including, but not limited to:-

• Your application record;
• Personnel management systems;
• Other IT systems (including email).

Why Does Toolfix Joinery & Construction Supplies Ltd Process Personal Data?

The Company needs to process data in order to establish the necessary information required to facilitate the recruitment process. We may also need to process your data to enter into a contract with you.

In some cases, the Company needs to process data to ensure that we are complying with our legal and other obligations. For example, we are required to check a successful applicant’s eligibility to work in the UK before employment commences.

The Company has a legitimate interest in processing personal data during the recruitment process and for keeping records of the process. Processing data from job applicants allows the Company to manage the recruitment process, assess and confirm a candidate’s suitability for employment and decide to whom to offer a job. The Company may also need to process data from job applicants to respond to and defend against legal claims.

The Company may process special categories of data, such as information about ethnic origin, sexual orientation or religion or belief, to monitor recruitment statistics.

We may also collect information about whether or not applicants have special circumstances, such as a disability, in case there are reasonable adjustments that can be made for that candidate. The Company processes such information to carry out its obligations and exercise specific rights in relation to employment.

For some roles, the Company is obliged to seek information about criminal convictions and offences. Where the Company seeks this information, we do so because it is necessary for us to carry out our obligations and exercise specific rights in relation to employment.

The Company will not use your data for any purpose other than the recruitment exercise for which you have applied, unless by explicit agreement with yourself.

Retention of Information About Candidates Who Have Been Unsuccessful

If your application is unsuccessful, the Company may keep your personal data on file in case there are future employment opportunities for which you may be suited. The Company will ask for your consent before it keeps your data for this purpose and you are free to withdraw your consent at any time.

Who Has Access To Data?

Your information may be shared internally for the purposes of the recruitment exercise. This includes interviewers involved in the recruitment process, managers in the business area with a vacancy and IT staff if access to the data is necessary for the performance of their roles.

The Company will not share your data with third parties, unless your application for employment is successful and it makes you an offer of employment. The Company may then share your data with:-

• Former employers to obtain references for you;
• Employment background check providers to obtain necessary background checks;
• The Disclosure and Barring Service to obtain necessary criminal records checks.

Personal information may also be shared with the Company’s Occupational Health Advisors to ascertain medical fitness for the job on offer

The Company will not transfer your data outside the European Economic Area, unless by explicit agreement with yourself.

How Does The Company Protect Data?

The Company takes the security of your data seriously. We have internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties. All application forms, c.v.’s, interview notes and test results will be returned to the HR Director at the end of the recruitment process for safe storage – see the section headed How Long Will Toolfix Joinery & Construction Supplies Ltd Keep Data.

How Long Will Toolfix Joinery & Construction Supplies Ltd Keep Data?

If your application for employment is unsuccessful, the Company will hold your data on file for six months after the end of the relevant recruitment process.

If you agree to allow the Company to keep your personal data on file, we will hold your data for a further six months for consideration for future employment opportunities. At the end of that period, or once you withdraw your consent, your data will be deleted or destroyed.

If your application for employment is successful, personal data gathered during the recruitment process will be transferred to your personnel file and retained during your employment.

Your Rights

As a data subject, you have a number of rights. You can:-

• access and obtain a copy of your data on request;
• require the Company to change incorrect or incomplete data;
• require the Company to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing;
• object to the processing of your data where the Company is relying on its legitimate interests as the legal ground for processing.

If you would like to exercise any of these rights, please contact data@toolfixservices.com

Data Controller
Toolfix Joinery & Construction Supplies Ltd
Pentagon House,
Newark Road,
Peterborough,
PE1 5UA

If you believe that the Company has not complied with your data protection rights, you can complain to the Information Commissioner.

If An Applicant Chooses to Withhold Personal Data?

You are under no statutory or contractual obligation to provide personal data to the Company during the recruitment process. However, if you do not provide the information, the Company may not be able to fully process your application.

Contact Details

If you have any comments or questions about the information contained in this Job Applicant Privacy Notice please contact:-

data@toolfixservices.com

Data Controller
Toolfix Joinery & Construction Supplies Ltd
Pentagon House,
Newark Road,
Peterborough,
PE1 5UA